Terms of Service
Effective Date: 5/1/25
Company Name: Catalyst Animal Behavior and Care
Contact Info: [email protected]
Welcome to Catalyst Animal Behavior and Care! By accessing or using our services, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully.
1. Acceptance of Terms
By enrolling in our dog training program, you agree to abide by the terms outlined in this document. If you do not agree, please do not use our services.
2. Services Provided
We offer [group classes/private sessions/online coaching/etc.]. Training methods are humane and reward-based. Results may vary depending on each dog's temperament, history, and owner consistency. Services are accessible via our website https://transform.catalystabc.co/home
3. Eligibility
Clients must be at least 18 years old. Dogs must be up-to-date on vaccinations and free from contagious illnesses.
4. Client Responsibilities
Follow trainer instructions during and between sessions.
Ensure your dog is safely controlled on-leash unless instructed otherwise.
Notify the trainer of any behavioral concerns or health issues before sessions.
5. Scheduling & Cancellations
Cancellations must be made at least 24-48hours in advance. Rescheduling is subject to trainer availability.
6. Payment Terms
Payment is due in full before the first session/upon booking. Payment is processed through third-party platforms, including Stripe.
7. Refund Policy
Refunds may be granted only in cases of [medical issues, relocation, etc.], at the sole discretion of Catalyst Animal Behavior and Care.
8. Liability Waiver
You agree that Catalyst Animal Behavior and Care is not liable for:
- Any injury or damage to persons, pets, or property during training.
- The behavior of your dog outside of training sessions.
9. Termination of Services
We reserve the right to terminate services at any time if the dog or handler poses a safety risk or is not a good fit for the program.
10. Change to Terms
We may update these terms at any time. Continued use of services constitutes acceptance of the new terms.
11. Contact Information
For any questions or concerns about these Terms, please contact us at [email protected]
Additional Information
- You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
- If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected]
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
- For privacy-related inquiries, please refer to our privacy policy: https://transform.catalystabc.co/privacy.
COPYRIGHT © 2025 Catalyst Animal Behavior and Care – ALL RIGHTS RESERVED